Refunds & Cancellation
We only allow 30 days to finalize the project. If you become inactive without notice, after 30 days project will be considered as completed and no refund will be issued for the same.
Refund Policy
At TisazStudio, we believe in providing our clients with the utmost satisfaction and transparency in our services, including our refund policy. Here's a breakdown of our refund policy:
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Initial Consultation Fee: We offer an initial consultation to discuss your project requirements and objectives. This consultation fee is non-refundable as it covers the time and expertise of our team in understanding your needs and providing initial recommendations.
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Deposit or Down Payment: For larger projects or ongoing services, we may require a deposit or down payment to secure our services and begin work. This deposit is typically non-refundable, as it reserves our resources and time for your project.
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Refundable Circumstances: In certain cases where work has not yet commenced or minimal work has been completed, and if there are valid reasons for cancellation, we may consider refunding a portion of the deposit. Valid reasons may include unforeseen circumstances or changes in project scope agreed upon by both parties.
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Work in Progress: Once work has commenced and significant progress has been made, refunds may not be available. This is because our team invests time, effort, and resources into the project based on the agreed scope of work.
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Client Satisfaction Guarantee: While refunds may be limited in certain circumstances, we are committed to ensuring client satisfaction. If you are not satisfied with the final deliverables, we will work with you to make revisions and adjustments until you are completely satisfied with the outcome.
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Communication is Key: We encourage open communication throughout the project to address any concerns or issues promptly. If you have any questions or require clarification regarding our refund policy, please don't hesitate to reach out to our team.
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At TisazStudio, we value our clients and strive to provide exceptional service and support throughout the design process. Our refund policy is designed to be fair and transparent, reflecting our commitment to delivering quality results while maintaining trust and integrity in our client relationships.